Customer support:info@kulina.ie

Shipment

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Free returns shipping within 60 days

Box

Immediate dispatch, we have everything in stock

Resize

Delivery of oversized shipments

Delivery to your address

Is the package too big or too heavy? Have it delivered to your door, to any address in Ireland.

DPD

Delivery to your address - DPD courier

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€ 7,90

Basic information

  • The order is delivered within 4 working days after dispatch, between 8:00 a.m. and 6:00 p.m.
  • When the order is accepted for shipping, you will get an email from the courier company with the link to track your shipment. The status of the shipment can be checked at any time at HERE.
  • On the day of delivery, the courier will contact you via SMS or e-mail with an estimated delivery time.
  • The SMS/e-mail will also contain a link to the application, through which you can communicate with the driver, redirect the shipment to one of DPD Pikcup delivery points, to another address, or change the delivery date to another day.
  • If you have chosen to pay cash on delivery, you can pay in cash or by credit card, the driver has a mobile terminal with him.
  • DPD customer support can be contacted at 090 6420500 or customerservices@dpd.ie on weekdays from 8 a.m. to 6 p.m.

When will the courier deliver my order?

You can see the expected delivery date in the product details or while completing the order in your basket. The shipment is usually delivered within 4-5 working days from the moment of placing the order.

Missed your delivery?

If the courier does not reach you and you do not agree with him on a later delivery, the package will be automatically left for personal collection at the pickup point for 7 calendar days.

Delivery to your address - An Post

More Less
€ 9,90

Basic information

  • The order is delivered within 5 working days after dispatch, between 8:00 a.m. and 6:00 p.m.
  • You can find the link to track your shipment in the email sent by the courier company after the order has been accepted for shipping. The status of the shipment can be checked at any time at the address https://www.ppl.cz/en/track-a-shipment.
  • For redirect the shipment to one of the An Post offices, another address, or to change the delivery date to another day, contact customer support at 353 (1) 705 7064 or pressoffice@anpost.ie from 9 a.m. and 5 p.m..
  • On the day of delivery, the courier will contact you via SMS or e-mail with an estimated delivery time.

When will the courier deliver my order?

You can see the expected delivery date in the product details or while completing the order in your basket. The shipment is usually delivered within 5-6 working days from the moment of placing the order.

Missed your delivery?

If the courier does not reach you and you do not arrange a later delivery, the package will be stored at the An Post office. The order will be stored at the office for 7 calendar days. It will then be returned to us.

Delivery to your address - GLS courier

More Less
€ 9,90

Basic information

  • The order is delivered within 4 working days after dispatch, between 8:00 a.m. and 6:00 p.m.
  • When the order is accepted for shipping, you will get an email from the courier company with the link to track your shipment. The status of the shipment can be checked at any time at HERE.
  • Email contains estimate time of delivery and link to the application where you can reschedule delivery date or redirect shipment to one of the GLS Parcel shops.
  • The order must be paid in advance, cash on delivery is not possible.
  • GLS customer support can be contacted at 018606200 or via email Service@gls-ireland.com

When will the courier deliver my order?

You can see the expected delivery date in the product details or while completing the order in your basket. The shipment is usually delivered within 4-5 working days from the moment of placing the order.

Missed your delivery?

If the courier does not reach you and you do not agree with him on a later delivery, the package will be automatically scheduled for delivery for the next 3 working days. It will then be returned to us.

Doručení na adresu  - Gebrüder Weiss

Delivery to your address - Gebrüder Weiss

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Resize overweight shipments
€ 99

Basic information

  • Pallet transport for oversized or overweight orders that do not meet the conditions of standard parcel transport.
  • Telephone notification before shipment and notification 30 min. before delivery.
  • The driver unloads the pallet next to the entrance door or access road. Unfortunately, taking it upstairs is not part of the service.
  • The order must be paid in advance, cash on delivery is not possible..
  • Gebrüder Weiss customer support can be contacted via online form HERE.

When will the courier deliver my order?

You can see the expected delivery date in the product details or while completing the order in your basket. The shipment is usually delivered within 10 working days from the moment of placing the order.

What to do if the shipment is damaged?

When receiving the goods from the carrier, please check the delivered goods carefully.
Do not accept a shipment that seems damaged.
If the packaging was intact but the goods are damaged, you need to inform our customer service team as soon as possible, they will help you.

info@kulina.ie
working days 8:00-16:00

Do you want to return the products or make a claim?

We are a premium e-shop and premium service is a priority for us. And this also applies to the return procedure.
In Kulina, you have the option to return goods up to 60 days after purchase, instead of the standard 14-day period.
For the products you want to return, we will send a NordPost courier free of charge or you can return the order free of charge at any NordPost Pickup point.

Our partners who take care of your comfort during returns or complaints:

DPDDPD

All information on free returns can be found HERE.

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